Privacy Policy

Last Updated: 22-01-2025

This Privacy Policy explains how excelonfingertips.com (“we,” “us,” or “our”) collects, uses, and protects your personal information.

1. Information We Collect

Personal Information

  • Name and email address
  • Billing information and payment details
  • Account login credentials
  • Course progress and completion data
  • Profile information you choose to provide
  • Communication preferences

Automatically Collected Information

  • IP address and device information
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Course interaction data
  • Geographic location (country/region)

2. How We Use Your Information

We use collected information to:

  • Process payments and provide access to courses
  • Track your course progress
  • Send course-related communications
  • Improve our content and services
  • Provide technical support
  • Analyze website usage and performance
  • Prevent fraud and maintain security
  • Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share information with:

  • Payment processors for transaction processing
  • Cloud service providers for hosting
  • Analytics services to improve user experience
  • Law enforcement when legally required

4. Data Security

We implement reasonable security measures to protect your information:

  • Secure SSL encryption for data transmission
  • Regular security assessments
  • Limited access to personal information
  • Secure data storage systems

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your login status
  • Track course progress
  • Analyze site usage
  • Improve user experience
  • Maintain security

6. Your Rights

You have the right to:

  • Access your personal information
  • Update or correct your data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Export your data
  • Withdraw consent for data processing

7. Data Retention

We retain your information:

  • As long as your account is active
  • As required by law
  • As needed for business purposes
  • Until you request deletion

8. Children’s Privacy

  • We do not knowingly collect data from children under 13
  • Users must be 18 or older to create an account
  • Parents should contact us if they believe their child has provided personal information

9. Third-Party Links

  • Our website may contain links to other websites
  • We are not responsible for third-party privacy practices
  • Users should review privacy policies of linked websites

10. Changes to Privacy Policy

  • We may update this policy periodically
  • Changes will be posted on this page
  • Significant changes will be notified via email
  • Continued use constitutes acceptance of changes

11. International Users

  • Data may be processed in different countries
  • We comply with applicable data protection laws
  • International data transfers follow appropriate safeguards

12. Contact Us

For privacy-related inquiries:

  • Email: xlsonfingertips@gmail.com
  • Phone: +91 704-5812-099

13. Response Timeline

We aim to respond to privacy-related requests within:

  • 30 days for general inquiries
  • 48 hours for urgent privacy concerns
  • Legally required timeframes for data requests